The overall purpose of this position is to monitor the direct channels of distribution, (Including Call Center and Online Booking Engines, GDS, and UVC) to provide detailed reporting on performance and trends, and analytics to identify areas of opportunity and strengths and weakness in booking patterns and behavior, to present coherent initiatives and plans to maximize channel potential, in addition to monitoring these channels for quality assurance, to ensure guidelines are being met, and resorts are being featured correctly. This will subsequently increase the revenue and efficiencies of these channels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate, but can be high at times.