Apple Leisure Group

  • Executive Chef – Sunscape Curacao

    Job Locations Other
    Posted Date 3 months ago(3/14/2018 12:05 PM)
    ID
    2018-1121
    # of Openings
    1
    Category
    Other
  • Overview

    Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).

    Responsibilities

    Profile

    2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

     

    Duties

    • Leads kitchen management team.
    • Provides direction for all day-to-day operations.
    • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
    • Encourages and builds mutual trust, respect, and cooperation among team members.
    • Develops and implements guidelines and control procedures for purchasing and receiving areas.
    • Establishes goals including performance goals, budget goals, team goals, etc.
    • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
    • Manages department controllable expenses including food cost, supplies, uniforms and equipment.
    • Participates in the budgeting process for areas of responsibility.
    • Knows and implements the brand's safety standards.
    • Provides direction for menu development.
    • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
    • Interacts with guests to obtain feedback on product quality and service levels.
    • Responds to and handles guest problems and complaints.
    • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    Skills

    • Organization
    • Communication
    • Responsibility
    • Creativity
    • Fluent in Spanish & English speaking

     

     

     

     

     

     

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